Shipping policy
AKAAV offers shipping across India. This Shipping Policy explains order processing, dispatch timelines, delivery estimates, tracking, modification requests, and support for shipping-related issues.
FREE SHIPPING ACROSS INDIA
AKAAV offers free shipping on all prepaid orders across India unless stated otherwise on the website, product page, or during promotional campaigns.
If any shipping fee applies for certain pin codes, remote delivery areas, bulk orders, cash on delivery orders, or special delivery requests, the same will be clearly shown at checkout before payment.
DELIVERY TIMELINE
Most orders are expected to be delivered within 3–7 business days from the date of dispatch, depending on the delivery location, serviceability, and operational conditions.
Delivery timelines are estimates only and may vary due to weather conditions, public holidays, high order volumes, logistics delays, government restrictions, natural events, or other unforeseen circumstances beyond AKAAV’s control.
DELIVERY PARTNERS
Orders will be shipped through the most suitable and reliable delivery partner available for your location and order requirements, based on serviceability, speed, and operational convenience.
ORDER PROCESSING
Orders are generally processed and prepared for dispatch within 1–3 business days after successful order confirmation and payment verification, excluding Sundays and public holidays.
Orders placed during launches, sales, limited-edition drops, festive periods, or high-volume periods may require additional processing time.
ORDER TRACKING
Once your order is dispatched, tracking details will be shared through email, SMS, WhatsApp, or any other contact method provided by you at checkout, wherever applicable.
Tracking updates are dependent on the logistics partner’s system and may take some time to reflect after dispatch.
ORDER MODIFICATIONS
If you need to modify your shipping address, contact number, name, or other order details, please contact AKAAV support as soon as possible after placing your order.
Order modification requests can only be considered before the order has been packed or dispatched. Once dispatched, AKAAV may not be able to make any changes.
FAILED DELIVERY OR INCORRECT ADDRESS
Customers are responsible for providing a complete and accurate shipping address, landmark details, and reachable contact number at the time of placing the order.
If a delivery fails due to an incorrect address, customer unavailability, refusal to accept the order, or repeated failed delivery attempts, AKAAV reserves the right to cancel the order or charge additional shipping costs for re-dispatch, where applicable.
DELIVERY ISSUES
If your package is delayed, lost in transit, received in damaged condition, or shows incorrect delivery status, please contact AKAAV support within a reasonable time after the issue is noticed.
AKAAV will coordinate with the relevant shipping partner to investigate and resolve the matter as fairly and promptly as possible. Resolution timelines may vary depending on the nature of the issue and the courier’s investigation process.
SHIPPING RESTRICTIONS
AKAAV currently ships within India unless otherwise stated on the website.
Delivery to certain remote, restricted, or non-serviceable locations may not be possible. In such cases, AKAAV reserves the right to cancel the order and issue a refund if payment has already been received.
CONTACT US
For shipping-related questions or support, customers may contact AKAAV through the customer care details published on the official website or order confirmation communication.
Akaavofficial@gmail.coom
+91-9717701881